Business Process Outsourcing Services. In today’s volatile business climate, enterprises new and old, big and small, are looking for ways to weather multiple storms. The usual storms- competition, talent retention, regulation, escalating prices, supply chains in flux- as well as the new storms caused by the Covid 19 pandemic.
Many successful businesses are turning to a BPO Company as a solution. And this makes total sense. Outsourcing the day-to-day routine work will save a ton of money, time, and headaches.
What if you could snap your fingers and create an entire back office for your business?
An Back office full of professionals that will administer:
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Revenue Cycle Management
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Invoice Processing
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Accounting and Bookkeeping
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Accounts Receivable
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Accounts Payable
Or if you’re in the Mortgage Sector, your
Loan Processing
Pre-Closing
Post-Closing Services
If you’re in the Healthcare Sector, all your:
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Medical Coding Services
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Claim Processing
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Medical Accounts Receivable
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Medical Billing Services
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Medical Data Entry Services
Maybe Logistics? We can handle:
Freight Bill Processing
Invoice Processing
Freight Audit and Payment Services
You won’t have to search, interview, vet, hire, train, and pay for employee benefits. This BPO-supplied back office is ready to hit the ground running on day one.
Melbrook Solution, and we can deliver this back office, offering professional BPO Services, tailored to your needs, grow with you, support you, plan with you, and prepare for the future. In other words, your Business Process Outsourcing PARTNER.
You understand “why” to use a BPO; reduce the cost and time-sucking process of advertising, interviewing, hiring, training, and retaining new employees. Eliminate the infrastructure costs of housing new staff and the expense of buying new office equipment and computer hardware and software.
But trusting your business- your data, your customer information, customer service, and everything- to someone else can be a scary proposition.
Melbrook Services has led the BPO Industry in providing the services you need, with professional, efficient, and economical results, for over two decades. We’ve “done that been there.” And we can do it for you now.
Data Entry Services
Leveraging Outsourced Data Entry means having the latest tools available- skilled personnel, state of the art hardware and software, timely input, and access. And we’re not tied down to any specific function. This means that our staff is cross-trained in a variety of tasks that can be applied to your needs.
Restaurant Menu Digitization
Outsourcing your Restaurant Data not only frees up valuable employee time, but it also opens a whole new world of design and features that you probably couldn’t afford… until now. And no matter what kind of restaurant you run, we’ve got the services for you.
Back Office Services
Back Office Services The solution that many businesses of all sizes are turning to is Back Office Business Process Outsourcing. That’s right; we’re talking about moving, say your back-office IT services, or your insurance back-office operations. Today virtually all back-office services can be moved offshore, saving money and time.
Medical Billing Services
Think about this: if you could hire a team of HIPPA compliant professionals with an outstanding track record in billing, customer service, and collections, and do this at a fraction of the cost as your in-house process, wouldn’t you?!?!
Mortgage Processing Services
Mortgage Process Outsourcing is the most popular method to reduce costs and increase efficiency in this sector. Studies show that lenders using Mortgage Outsourcing are saving as much as 40% over their competition. And they’re not sacrificing features by taking these services to offshore vendors.
OCR Services
With more than two decades of proven industry experience in providing back-office solutions, Melbrook Services can handle all your needs when it comes to OCR scanning and data conversion. We have cutting-edge technology that delivers a high level of accuracy and minimum turnaround time.
Data Entry Services
A document digitization service begins with scanning and storing the documents electronically, and making them available to any of your staff authorized to use them. Electronic conversion of documents can be done in various ways, including manual digitization, Optical Character Recognition-OCR, and Intelligent Character Recognition- ICR.
Mortgage BPO
This complex process is second nature to our teams. There is the challenge of increasing costs of a Mortgage Loan Process with tighter profit margins. Escalating personnel costs and retention problems. More players on the field, making this sector very competitive. Melbrook Services can handle the different functions involved in Loan Origination – Background investigation, Property assessment, Accounting, Financial checking, Document examination, Mortgage Underwriting
Healthcare BPO
A Healthcare BPO That Has the Answers… Today! On average, 70-80% of patients owe a minimum of $500 to their healthcare providers. More than 45% of patients owe $1000. If a bill is not eventually paid or settled, the expense of treatment will NEVER be recovered. Is it inevitable that you incur this loss? While not supplanting patient care as the #1 priority, billing and payment are IMPORTANT and should be treated as such. So WHY do medical practices continue to lose money on the process when there is an alternative. Healthcare Outsourcing Companies. Many practices and hospitals chose to Outsource Healthcare Solutions and save both time and money.
Finance and Accounting BPO
Why Outsource Accounting Services? If your Accounting Firm or your in-house accounting staff are too expensive, we can set you up with top-flight services. Even a small business can profit from our comprehensive services, and Melbrook Services has been making our clients happy for over two decades. We can promise you a dedicated team of trained and experienced professionals.
Insurance BPO
Our Insurance BPO Services Are Faster, More Accurate, Cost Less! The insurance industry is a prime example of how successful firms, no matter how large or small, can thrive while others flounder and fail. What can Melbrook Services do for you? Drive down the cost of doing business. Escalating government regulation, Increased administration & compliance costs, The effect of Climate Change on increasing damage claims from fires, floods & hurricanes, Aging populations with increasing medical applications, Rising cost of health care & long-term insurance claims, Huge & increasing product liability claims.
Logistics BPO
Melbrook Services can help your firm move! End to End Logistics, all the functions that physically get the widget from point A to point B- order fulfillment, packaging, transport, delivery, and acceptance. Melbrook Services will streamline all of the logistics processes, including Road Freight Bill of Lading Services, Logistics Data Entry, Invoice Processing, Freight Bill Audit, and Payment Services, Ocean Bill of Lading, and Air Waybill Processing.
Real Estate Outsourcing Services
Fewer two-party transactions involve more investigation, data transmission, signatures, paper back-up, legal and financial information, and processing, than buying a house. This is document management taken to extremes. Every item must be confirmed as accurate; every document verifiable as correct, down to the last detail. Checked and double-checked. Compiling information, verifying that information, and presenting it for signatures is a demanding, highly specialized set of skills. Melbrook Services can handle it!
1 | Cost-Effective Services
Melbrook Services can do the best work at the best price in the industry. We can scale your dedicated team to make sure that you’re getting exactly what you need, not more, not less
3 | 24 / 7 Support
Call, Text, or Email. We’re here. If you need a rush job or even assistance with something you don’t normally do, we have the people and knowledge that can help
5 | Data Security
Our security systems set the standard for BPOs world-wide. We’ve never had a data breach, we’ve never lost any data due to a network, system, or server failure.
7 | Scalability
All our services are scalable, so we always have the resources to fit your needs. If you need a unique service, we can supply it. And if there are slow seasons for you, we can match the activity level. If your busy seasons are crushing you now, we can ease that burden as well
9 | Experienced Professionals
We are specialists in providing the quickest, most accurate results in your sector, and we can do it your way or ours. And since our employees are cross-trained in many skills, we can keep your project on track
2 | Customized Solutions
While we believe we offer every service required, we realize we’ve not seen it all. We’re happy to create processes, software, or procedures for you to get the job done
4 | Advanced Technology
Services uses only the latest, cutting-edge software and hardware. Our team’s certifications are always up to date, and we pride ourselves on innovation and adaptability for our clients.
6 | Quick Turnaround Time
Our global reach can result in head-snapping speed for your project. Input, compilation, storage, and retrieval, our speed will astound you.
8 | Transparency
Our clients always have access to all our procedures and records. We have stringent quality control and even a dedicated team of inspectors that will make sure our work for you is accurate and complete. Third-party examiners have measured our error rate at less than 0.01%